When to call the doctor vs. handle at home

Hey, amazing parents! First off, you’re doing great—yes, even if you’re running on two hours of sleep, covered in spit-up, and Googling “is my baby breathing too fast?” at 3 AM. It’s completely normal to worry about every little thing when you have a newborn. That’s because you care, and that makes you an awesome parent.

The truth is, babies are tiny, adorable mysteries. They make weird noises, sneeze randomly, hiccup like a cartoon character, and sometimes cry for no obvious reason. Most of the time, these things are completely normal. But sometimes, you might need to check in with your pediatrician.

So let’s talk about when to call the doctor vs. when you can handle things at home—without panic, without stress, and with the reassurance that you’ve got this!


When to Call the Doctor

There are times when it’s best to get medical advice just to be safe. If you notice any of the following, call your pediatrician right away:

1. Fever (100.4°F / 38°C or Higher)

A fever in a baby under 3 months old is always a reason to call the doctor. Even if they seem fine, their immune system is still developing, so fevers need to be checked out. Use a rectal thermometer for the most accurate reading.
(Mayo Clinic)

2. Trouble Breathing

If your baby’s breathing seems fast, labored, or wheezy (more than 60 breaths per minute), or if they have flaring nostrils or a bluish tint around their lips, seek medical help immediately.
(Seattle Children’s Hospital)

3. Refusing to Eat or Showing Signs of Dehydration

If your baby refuses multiple feedings in a row, seems weak, or isn’t making at least 6 wet diapers a day, they could be dehydrated. Dehydration in newborns is serious and needs immediate care.
(Cleveland Clinic)

4. Vomiting or Diarrhea That Won’t Stop

Spit-up is normal, but if your baby is projectile vomiting after every meal or having constant watery stools, call your doctor. Babies can become dehydrated quickly.

5. Extreme Sleepiness or Irritability

If your baby won’t wake up for feedings, seems unusually floppy, or cries inconsolably for hours, it’s worth checking with a doctor. Newborns should be sleepy, but not impossible to wake.

6. Unusual Skin Color

If your baby’s skin, lips, or nails look blue, gray, or pale, or if they have a yellowish tint that’s getting worse (jaundice), call your pediatrician right away.

7. Any Signs of Infection

Redness, swelling, or oozing from the umbilical cord stump or circumcision site could indicate infection. Also, if your baby has pus-filled eye discharge, they need to be checked out.

8. A “Gut Feeling” That Something’s Wrong

No list can replace your instincts. If something feels off, trust yourself and call your pediatrician. They would much rather reassure you than have you worry in silence.


When You Can Handle It at Home

Some things may seem alarming but are actually normal and can be managed without a trip to the doctor:

1. Hiccups

Totally normal! Newborns get hiccups all the time. No need to worry. Feeding or offering a pacifier may help.

2. Sneezing

Babies have tiny, sensitive noses. A few sneezes here and there are just their way of clearing out dust and tiny particles.

3. Mild Nasal Congestion

Use a cool-mist humidifier and saline drops to help clear their tiny airways.

4. Occasional Spit-Up

If your baby spits up small amounts but seems happy and content, it’s nothing to stress about. Try feeding in an upright position and burping them regularly.

5. Diaper Rash

Change diapers frequently and apply a diaper rash cream (zinc oxide-based creams work great).

6. Gassiness & Mild Tummy Discomfort

Babies have immature digestive systems, so some gas and grunting are normal. Gentle tummy massages, bicycle kicks, and burping after feedings can help.


How to Stay Calm and Confident

1. Trust Your Instincts

You know your baby best. If something doesn’t feel right, call the doctor. But also know that babies do a lot of strange things that are totally normal!

2. Keep a Symptom Log

If something seems off but you’re not sure if you should call, keep a log of symptoms (how often, how severe, any patterns). This helps your pediatrician understand what’s going on.

3. Use Reliable Resources

There’s a LOT of information on the internet (some of it super scary!). Stick with trusted medical sources like:


When in Doubt, Call Your Pediatrician

Pediatricians expect and welcome your questions. They don’t want you lying awake at night wondering if your baby’s sneeze is normal. If something is worrying you, call them. They’d much rather reassure you than have you feeling anxious.

You are doing an amazing job. Your baby is lucky to have a parent who cares enough to ask these questions. Take a deep breath, trust yourself, and know that you’re never alone on this journey.


Additional Resources:

County Health Departments – Health Triage and Guidance

1. Westchester County Department of Health – Maternal & Child Health Services

  • Phone: (914) 813-5000
  • Website: https://health.westchestergov.com
  • Description: Offers public health nurse consultations and education on when infant symptoms require medical attention vs. home monitoring.

2. Putnam County Department of Health – Child Health Services

  • Phone: (845) 808-1390
  • Website: https://www.putnamcountyny.gov/health
  • Description: Provides guidance for parents on common infant concerns (fever, cough, rashes, behavior changes) and how to decide when to call a pediatrician.

3. NYS Growing Up Healthy Hotline

  • Phone: 1-800-522-5006
  • Website: https://www.health.ny.gov
  • Description: Available 24/7 to provide medical triage support and connect parents to nearby health services based on symptoms.

Pediatric Health Clinics & Non-Emergency Illness Care

4. Open Door Family Medical Center

  • Locations: Ossining, Mount Kisco, Port Chester, Sleepy Hollow, Brewster, Mamaroneck
  • Phone: (914) 632-2737
  • Website: https://www.opendoormedical.org
  • Description: Offers pediatric sick visits and guidance on when to seek care. Parents can speak with on-call providers for weekend and after-hours concerns.

5. Sun River Health (formerly HRHCare)

  • Peekskill Pediatric Site: (914) 734-8530
  • Website: https://www.sunriver.org
  • Description: Provides primary pediatric care and nurse triage services to help families determine whether symptoms need urgent attention or home care.

Nurse Hotlines & Emergency Help

6. Medicaid Managed Care Nurse Advice Lines

  • Note: Medicaid plans include a 24/7 nurse line (number on back of card).
  • Description: Nurses help evaluate symptoms like fever, vomiting, diarrhea, rash, or behavioral changes and advise whether to go to urgent care, ER, or stay home.

7. Poison Control Center (for ingestion, medication errors, allergic reactions)

  • Phone: 1-800-222-1222
  • Website: https://www.poison.org
  • Description: 24/7 expert help if a baby swallows something unsafe or is having a possible reaction. Helps decide if ER care is needed.

Parenting Support & Home Monitoring Guidance

8. Healthy Families Putnam (MISN)

  • Phone: (845) 561-3575
  • Website: https://misn-ny.org/healthy-families-putnam
  • Description: Offers home visits and coaching for new parents, including how to monitor symptoms, document changes, and decide when to contact a doctor.

9. Child Care Council of Westchester

  • Phone: (914) 761-3456
  • Website: https://www.childcarewestchester.org
  • Description: Provides workshops and parent training on infant wellness, managing minor illnesses, and knowing when to call the doctor.

10. Westchester County Early Intervention Program


Trusted National Guidance for Medical Decision-Making

11. HealthyChildren.org – American Academy of Pediatrics

  • Website: https://www.healthychildren.org
  • Description: Offers a “Symptom Checker” and parent-friendly guidance for when to monitor at home, call a doctor, or go to the ER.

12. Centers for Disease Control and Prevention (CDC)

  • Website: https://www.cdc.gov
  • Description: Includes guidance on infant illness, fever thresholds, emergency warning signs, and home care best practices.

Bibliography & Trusted Sources

  1. Mayo Clinic Staff. (n.d.). Infant and Toddler Health – When to Call the Doctor. Retrieved from https://www.mayoclinic.org/healthy-lifestyle/infant-and-toddler-health/in-depth/healthy-baby/art-20047793
  2. Cleveland Clinic. (2023). When to Call the Doctor for Your Newborn Baby. Retrieved from https://health.clevelandclinic.org/when-to-call-the-doctor-for-your-newborn-baby
  3. Seattle Children’s Hospital. (n.d.). Newborn Illness: How to Recognize the Signs. Retrieved from https://www.seattlechildrens.org/conditions/a-z/newborn-illness-how-to-recognize
  4. American Academy of Pediatrics. (n.d.). Common Infant Concerns. Retrieved from https://www.healthychildren.org

You’ve got this, and you’re never alone!

Scroll to Top